Q: What exactly does website migration imply and what does it include?
A: The website migration service on offer at AXJ is absolutely free of cost and involves transferring all your files, databases and e–mails from your current web hosting provider to your new hosting account with us. We’ll also edit all the settings necessary for your web sites to be fully operational on our super–modern cloud hosting platform.Our technicians are fully capable of transferring any sort of web site. With years of experience behind their backs, they’re experts in the specificities of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, transferring a custom–built web app with a lot of custom libraries is as elementary as transferring a plain WordPress weblog.
Q: Just how long will it take for my site to be moved over to your platform?
A: We try to implement all web site migrations as fast as possible. Nevertheless, we don’t have a fixed time frame for website migrations. There are several elements that you need to consider – the mere size of your web site and the workload of our web site migration team, etc. We constantly try to carry out each migration within 48 hours. With smaller web sites, our staff usually manages to finish in under 24 hours.
Q: What data will I be required to provide to your Website Migration Department?
A: We do not collect any private info. We’ll need, however, the login information for your current web hosting account along with the name of the site that you want to transfer.
Q: My present hosting account has sensitive data inside. How can I rely on you?
Q: Will my web site be unavailable during the transfer?
A: Your web site will continue to work exactly like it did before with your previous web hosting provider. Once we have finished the transfer, your site will be configured to work on our web hosting platform and we will alert you to preview it. If it is working correctly, all you will have to do is update the NS records for your domain name. Your web site will be transferred to us with no downtime.
Q: Will my old hosting provider find out that I’m leaving them?
A: Nope. Apart from your login info for the Control Panel, we won’t require anything. We’ll never contact your hosting provider. They will not know anything about the migration either.
Q: Which web hosting providers can you migrate website content from?
A: We can migrate your site from any hosting provider or any Linux–based hosting platform as long as we can get access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we’re unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.