A 99.9% Server Uptime
Our website hosting platform is based on a dependable, top–notch hardware architecture and a heavily tweaked Linux variation. That is why, no matter what your website is, or how many visitors you have, or even in case there’s a DDoS assault, our physical machines will stay up and running and your web sites will stay visible online.
All Linux website hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you want to deliver a first–rate web hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve built our own custom internal network so as to ensure the very best connection speed with the rest of the world.
And because of this, irrespective of which data center facilities you select: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are disappointed with our hosting services, or if you think that they are inadequate, or if you decide that you should have a Linux VPS hosting services instead of a cloud hosting package – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will retain full control of your domain names even when you cancel your web hosting account with us.
24/7 Technical Support
If you happen to manage a hosting company, your customer service technicians are of principal importance. That’s the reason why we have diligently hand–picked a very knowledgeable team of technicians, each with many years of training behind his back. With their help, we offer 24x7 support with all our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All customer service requests are responded to in less than 1 hour and our average response time is just 20 minutes!