Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section incorporated into your Web Site Control Panel features a collection of help articles and commonly asked questions. Aimed at resolving any common issue that you may have, they are contributed by our support team of professional techs.

  • Top quality support service

  • Educational Video Clips

  • If you want to watch how an action is implemented or how a problem is taken care of, rather than just reading about it, take a look at our collection of instructional video tutorials. They address a lot of different issues and will help you quickly find your way around our Web Site Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 tech support service with a 1–hour support ticket response time guarantee. A group of skilled technical support engineers will be online for you to reply to all the inquiries that you may have. During off–peak periods, an answer will be supplied within just 20 minutes.