1 hour ticket response
Our team of technicians is dedicated to providing swift answers to all your inquiries. We’ll examine your tech support ticket immediately after it has been received and will reply back with a solution to your problem within less than 60 minutes after the tech support ticket submission. Actually, our average customer support ticket response time is twenty minutes.
An Excellent Client Support Service
Our technical support staff members possess significant experience in the Linux website hosting niche and are skillful enough to offer a rapid solution to your problem. If, however, the issue at hand is not within the competence of a support technician, the tech support ticket will be sent to a developer or administrator for additional investigation.
A User–Friendly Help Center Section
In the Web Site Control Panel you can find an easy–to–navigate Help Center section where you can find quick tips on how you can use our hosting services. You can find the answers to your questions in the F.A.Q. archive, see more hints in the web hosting account administration articles or check our instructional video tutorials.
